What kept me busy
Free Public Transport Webservices
Although Public Transport Data is freely available, the data itself is useless without the knowledge and computing power to implement the data efficiently.
Our framework solves this problem by making Public Transport Data available in less than 6 lines of almost any code.
Mapping, Monitoring and Analysis tool for Public Transport Ticket Sales and Distribution
Selling the right product at the right time at the right place is more important than ever: especially in complex Public Transport networks.
To map and visualize sales and distribution effectively an easy to use framework was needed. Dashboard Distribution was born.
Project: Pilot Halteautomaten
Increased Presales, Decreased Congestion adds Convenience and Efficiency
By Adding a sales opportunity in the form of a Ticket Vending Machine on high traffic stops we've researched the possibility to lower cost while increasing overall convenience for incidental and infrequent travellers.
Role: Project Manager
Cloud Based Third Party Ticketing and Distribution Platform
Over-The-Counter sales of Public Transport Tickets remain a major contributor in Ticket and Product Sales in major cities. This, of course, comes at a price. By virtualising value distribution to a centralized backoffice, distribution can now take place wherever a smartphone or tablet can be used.
Effectively nullifying the need for stock levels or physical distribution in the process; makes the financial settlement with third party distributors fully automated with almost zero risk involved.
Role: Project Manager
Project: MijnGVB & GVB Webshop
Real Time Personal Travel information meets Personalized Sales and Service
Renewing a subscription, getting the stop-times of the stop outside your door and asking a question to a service rep all have one thing in common: the need to be as effortless as possible.
Signing up for your own personal account adds convenience of never having to input your details twice, while the Public Transport Authority can give you a better personal service experience. Win Win.
Role: Tech lead
Growing an extra set of corporate eyes and ears.
Do I really have to explain the importance of having a Social Media Presence?
No! Although it is important to make sure this new way of communicating gels well into the existing Customer Service and Communication processes already in place. Check out @GVBKlanten on FB and Twitter
Role: Wise Guy